Free tool · Air passenger rights
Flight delayed or cancelled? Check your EU compensation
Enter your route and what happened. The tool applies Regulation (EC) No 261/2004 as interpreted by the Court of Justice of the EU and drafts a claim letter that you send yourself.
Free and without an account. Clarbee takes no commission and does not file claims for anyone. Everything is calculated in your browser.
Currently applicable: Regulation (EC) No 261/2004.
Regulation (EU) 2026/2202 amends these rules. It is in force: it entered into force on 22.10.2026 (20th day after publication in the Official Journal on 2.10.2026), but under its Article 3 it applies only from 23.10.2027. Until then the current rules described below apply. EUR-Lex CELEX 32026R2202 (checked 29.10.2026)
Claim letter (check and edit before sending)
Next steps
- Send the letter to the operating airline (complaint form or email) and keep a copy.
- No answer within 6–8 weeks or a refusal: complain to the national enforcement body of the country of departure (for flights from outside the EU: of arrival).
- For a cross-border dispute you can get free help from the European Consumer Centre in your country (ECC-Net).
Limits: an estimate only. Not covered: package holidays, free tickets not available to the public, claim deadlines (national law), payments in other currencies.
Official sources
- EUR-Lex: Regulation (EC) No 261/2004 (checked 29.10.2026)
- EUR-Lex: Regulation (EU) 2026/2202 (amendment) (checked 29.10.2026)
- European Commission: national enforcement bodies (checked 29.10.2026)
- European Commission: European Consumer Centres (ECC-Net) (checked 29.10.2026)
- Judgments of the Court of Justice of the EU: Sturgeon C-402/07 (checked 29.10.2026), Folkerts C-11/11 (checked 29.10.2026), Germanwings C-452/13 (checked 29.10.2026), Wallentin-Hermann C-549/07 (checked 29.10.2026), Krüsemann C-195/17 (checked 29.10.2026), Bossen C-559/16 (checked 29.10.2026)
- Airport data: OurAirports (public domain) (checked 29.10.2026)
Last updated: 29 October 2026
Clarbee gives practical information and tools. It is not legal advice and does not replace a lawyer.